USA Card Services Ripoff & Very Dishoest to Elderly Man! Dallas Texas

Well USA Card Services sued my grandfather and won last year. They put a lien on my grandparents house.

There are not enough words to express the RAGE I feel against this POS company.

To Angela in Portland Oregon; I to was taken for a ride( a very expensive ride) by the group of thieves ,liars cheats and for lack of a better word, the c**k-a-roaches at Start-up Essentials, A-1 Leasing, USA Card Services etc. I don't know how to contact you other than thru this sitr. I will add my E-Mail address but it will probably not be published. This is to let you know, I'm IN on the class action suit. Let ME know how, when, and what either you nee3d from me, or what I need to do.. I'll be waiting to hear from you Sincerely, Daniela in California

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Contact Name and Title: John Brutsche'
Contact Phone: 214-651-8872, x7850
Contact Email: John@usacardservices.com
September 14, 2006

Better Business Bureau of Dallas
1601 Elm Street, Suite 3838
Dallas, TX 75201-4701

Re: Edward Lxxxx Comp ID 91020134:

To Whom It May Concern:

This letter is in response to a complaint issued by Mr. Edward Lxxxx. The following is our response to his concerns.

USA Card Services markets a program designed for merchants interested in opening or enhancing their business. The offer includes a professionally designed web site equipped with the software allowing the merchant to accept credit card payments for the products or services found on their web site. The offer also includes assistance and training for the merchant to use in developing, advertising and promoting their site. The offer is made ONLY to those persons who have requested information. There is no cold calling.

It includes a merchant account established with a credit card processor and a fully programmed credit card terminal to use in accepting credit cards for those transactions that are conducted off line, i.e., private demonstrations, trade shows, flea markets, etc.

We provide complete and full disclosure of all services, rates and fees via a Merchant Evaluation Form that the merchant is required to sign before they can be approved for the program. For those that choose to lease the equipment, we take several steps to make sure they understand they are entering into a non-cancelable lease. In addition to the lease application itself, we ask the merchant to complete and sign a Lease Confirmation Agreement.

This form requires the merchant to initial separate statements indicating, among other things, they understand the payment amount, the length of the lease, and that the lease is non-cancelable. Before the merchant is approved they are required to participate in a conference call with USA Card Services' staff and the lease company.

It is during that phone call that we once more make sure the merchant understands we are not providing them a business and we are not providing them products for their web site. We want to make sure they fully understand, agree and, most importantly, are committed to all aspects of the program. At no point do we make any guarantee about the profitability of their business. After all of this a merchant may be approved and allowed to enter the program.

Mr. Lxxxxx was approved for the program on March 31, 2005. He had immediate access to all of the training material and began to work with his Success Coach. He and his coach developed his website. The site is still active today with products that can be purchased by credit cards.

We are committed to continually enhancing our program. Since Mr. Lxxxxx entered the program, we have introduced new training videos, CD's, and links to countless additional resources. These enhancements are designed to assist the merchant both personally and professionally. Every one of our merchants, regardless of when they entered the program, has access to the material. This has all been provided at no additional cost to our merchants. We have no indication that he has taken advantage of any of these enhancements. We have tried to contact him over the past year. During the last call in June of this year, he asked us not to contact him again.

We are very sorry that this program did not meet Mr. Lxxxx's expectations. However, we have provided this merchant every part of the advertised program. Our Merchant Support staff prides itself on helping our merchants succeed with their businesses. We still want to help him grow his business.

I trust this is the information you need. If not, please let us know.

John D. Brutsche'

I just wanted to say, that just sickens me. If that Bill guy had spoken to your grandfather, I'm sure he knew he was elderly. It seems like he was preying on an elderly gentleman just to sell another contract for a machine no novice would know what to do with. I don't know if there's anything you can do legally (there may be since he sent the equipment back, but obviously I don't know what was in the contract he signed.) but I certainly hope there is. It disgusts me when people take advantage of the elderly.