Complaint Review: USAA Federal Savings Bank
- USAA Federal Savings Bank
San Antonio, Texas
United States of America
- Phone: 800-531-8722
- Category: Banks
USAA Federal Savings Bank Savings, Internet Bank, Major Scam, Involved in protecting of internet scam artists. Refusal to help San Antonio , Texas
*Author of original report: USAA finally started to help.
*Author of original report: WRONG assumptions.
*General Comment: About your situation...
I contacted the bank and they told me that my MOTHER must have stolen my information and used my account for ordering unauthorized checks.
The very next day after I contacted the bank, charges from a company called MERONYM which is an internet billing service for porn, started to appear on my account. The bank PAID the first charge of $69.95 and socked me with a fee of $25.00.
This billing company hit my account 2 more times. These charges were bounced back and I was charged a fee of $29.00 each time.
Then on 12/31 another porn billing company hit my account twice in the same day. Again socked with $29.00 charges for each one.
I have repeatedly called the bank, I filled out and went to a notary at my own expense, the paperwork they sent to me. They are refusing to close the account until I pay all these unauthorized charges with my Social Security Disability money.
They are treating me like _I_ did something wrong. My position is that they were notified about the compromise of my personal data and it is their fault since they have refused to help me.
This report was posted on Ripoff Report on 01/01/2013 05:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/usaa-federal-savings-bank/san-antonio-texas-78288/usaa-federal-savings-bank-savings-internet-bank-major-scam-involved-in-protecting-of-i-989483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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