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Report: #1318757

Complaint Review: USAA - San Antonio Texas

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  • Reported By: Ralph — Camano Island Washington USA
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  • USAA 10750 McDermott Fwy San Antonio, Texas USA

USAA Charged for terminated credit card San Antonio Texas

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I terminated my American Express Credit Card on June 13, 2016.  I was charged 35.00 annual fee every year for the following year.  This time it was for 2016-2017.  In July I kept getting late charges which I did not pay since the card had been closed.  This was reflected on my credit report.  I called USAA and they explained that I still had to pay now $36.31 with interest even though my card had been closed.  They told me that I was billed on May 12 for 2016-2017 but I terminated in June so I have to pay the annual feel.  They apologized that they did not explain that to me when I terminated the card.  I asked since I have to pay to give me another card.  They told me I would have to apply for a new card and that would cost another $35.00 annual fee since it would be a new card.  I asked what am I getting for $36.31 for 2016-2017 thy said "nothing" just pay it.

This report was posted on Ripoff Report on 07/25/2016 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usaa/san-antonio-texas-78288-0509/usaa-charged-for-terminated-credit-card-san-antonio-texas-1318757. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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