USBI: CHEAP2DIAL TELEPHONE, LLC i received a phone bill that showed them billing me and i have never received any contact with them before the bill sence then i have tried to get the to credit the charge but they say i have to do it Stockton, California

cheap2dial said i ordered there services on line anytime i have seen there name on the Internet it was on a survey and i always answered no or skip to it they decided that this meant that i wanted there services but i didn't thats why i put no they said they would send me information about my order via e-mail but never have plus they said that i should have received an e-mail welcoming me but i never received anything from them to this day except for a charge on my phone bill in june i keep calling when i called in july they said they would take care of it but they did not on my july bill so i called again and again in august and they told my a bunch of lies i got mad and hungup on them i don't know what to do to get this off my phone bill because they aren't fixing it and the phone company said they won't fix it the credit has to come from cheap2dial