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Report: #407527

Complaint Review: USBI & Flat Rate Long Distance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kissimmee Florida
  • Author Confirmed What's this?
  • Why?
  • USBI & Flat Rate Long Distance http://flatrateld.net/signup.asp Nationwide U.S.A.

USBI & Flat Rate Long Distance Scam Slam Phone Company Indianapolis Indiana

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I don't carry long distance service on my house phone choosing to use my cell phone instead. The land line is merely a convenience for the computer or local business calls. In my December 2008 bill I was surprised to see a charge from Flat Rate Long Distance for Miscellaneous charges. I phoned the number provided by USBI for billing inquiries 1-888-479-8724 and was then automatically redirected to Flat Rate Long Distance 1-866-408-7109 where the line just rang and placed me on indefinite hold. I was then furious because I knew it was a scam because no one was answering the number provided by the company. I called my phone provider Embarq and was able to dispute the charge and pay only what was due of my actual bill. In reviewing my bills I then found the same charge occurred in November. I again phoned my local provider who filed another dispute and this time also placed a Third Party Billing Block on my line. I will also be filing a report with my State Attorney as suggested by Randy who was also scammed by the same company and a BBB report against USBI.

Luna
Kissimmee, Florida
U.S.A.

This report was posted on Ripoff Report on 01/03/2009 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usbi-flat-rate-long-distance/nationwide/usbi-flat-rate-long-distance-scam-slam-phone-company-indianapolis-indiana-407527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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