Report: #156594

Complaint Review: USBI & One-Call Communications T/d/b/a Navicom And Opticom

  • Submitted: Sat, September 10, 2005
  • Updated: Sun, September 11, 2005
  • Reported By: RICHMOND Virginia
  • USBI & One-Call Communications T/d/b/a Navicom And Opticom
    801 Congressional Boulevard
    Carmel, Indiana
  • Phone: 888-476-8724
  • Web:
  • Category: Internet

USBI & One-Call Communications T/d/b/a Navicom And Opticom ripoff charges Carmel Indiana

*Consumer Comment: J.E. - Many of us have received these fraudulent charges from USBI...

Show customers why they should trust your business over your competitors...

This is to all other victims reporting here. After the USBI bill from USBI in Feb. 2005 for $112.23 to 3 calls in DiegoGarcXX and same amount to 3 calls in "Guinea-Bisxx" for which I was able to determine internet LD charges to on my own via yahoo, I wrote USBI and never heard a reply. Yes, 6 mo. later I received one bill for the 3 calls but no USBI appears on the bill but rather One Call Communications, Inc. t/d/b/a Navicom & Opticom. I called and a "A Warren 24" offered me a one time 50% allowable discount. Two weeks later I got another bill from the same entity for the other 3 calls, although no particulars were reflected on the bill--fortunately, I logged all activity to date and saved the original phone bill with the date, time and place allegedly called. I haven't called One Call back yet as I am furious that they would send me this bill under separate cover, as if I would forget! From one of the e-mails at this site, I wrote to Martha Contee, Exec. Consumer Commission, COnsumer & Gov't Affairs Bureau, Consumer Inquiries & Complaints Div., 445 12th St. SW, DC 20554 and enclosed copies of all these bills. I don't know if anything will transpire to resolve the problem. I don't want a tainted credit history but I also feel compelled to withhold payment for these bogus charges. USBI and its affiliates are yielding thousands of dollars from hundreds of victims, as disclosed at this site.

Like you, I wonder why my local carrier allowed these calls to even go through when I specifically requested a block a few years ago. I guess when Bell Atlantic became Verizon, I needed to pursue this block again. Still, how can this be allowed? Should we address this problem with our local carrier?

Firewall Protection through your internet subscriber can block further USBI charges. It's worth the few dollars monthly.

Interestingly, when I spoke with A Warren 24 at One Call for those 3 calls, he said, "I see you have firewall protection now so you shouldn't be incurring anymore of these charges." I felt a violation of my privacy.

Please do NOT pay the bill. Pursue this with the FTC, FCC, CUB, BBB and your local police fraud unit. How can we rally together to convince Dateline or 60 Minutes pursue investigative reporting on this telecommunication scam to spare further fraud victims?

As the young lady from Massachusetts wrote, PERUSE YOUR PHONE BILL CAREFULLY! Check your bank statement too. As an aside-- I had similar online fraud charges on my bank account which the bank removed. I then changed my bank account and bank card. I also no longer make online purchases or surrender my card to an employee in a restaurant, gas station, etc. The bank officer told me this is where many fraud charges occur.

It is interesting to note that USBI's address is the same as One Call Communications, Navicom and Opticom, YET they have different phone numbers and appear to operate as separate billing entities. There must be some legal redress we can pursue to prevent further fraud.

Does anyone have any advice or further insights?


GLEN ALLEN, Virginia
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#1 Consumer Comment

J.E. - Many of us have received these fraudulent charges from USBI...

AUTHOR: Donna - (U.S.A.)

without our computers having anything to do with it. Their comment under the FAQ section on their website that you don't have to have a dial up modem on your computer for it to make the call is an outright lie. My computer doesn't have a phone line hooked up to it and there is no way my computer or my phone dialed the numbers I got billed for in Israel. I have keyloggers on my computer and I check my history frequently and thoroughly and it simply didn't happen as they want to say it happened. This is a total and flagrant fraud. I believe the person who said they might get numbers from the internet directories (searching the white pages online) and bill some of them and hope the people pay. I'm open to other possibilities but I know neither my phone nor my computer dialed any number. Bell South verified my phone didn't and since I have no phone line hooked up to my computer, I believe the three anti-spyware programs as well as my anti-virus program as well as the firewalls on my computer AND the fiewall on the router (we have our router acting as the server on our network, not our computer) and since they told you calls can't get past a firewall and we have two firewalls involved, that's one more bit of proof that my computer did not make any calls. And to have these people tell you they can not tell you any info about the calls you supposedly made and that they expect you to pay for is about as stupid as it comes! It's fraud, plain and simple.
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