• Report: #419128
Complaint Review:

USBI Sure Connection LD

  • Submitted: Mon, February 02, 2009
  • Updated: Mon, February 02, 2009

  • Reported By:South Walpole Massachusetts
USBI Sure Connection LD
billview.com/usbi Internet U.S.A.

USBI Sure Connection LD We are being charged $19.95/month through our Verizon bill for long distance service we never signed up for!!! Internet

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We noticed a new charge on our Verizon bill showing $19.95, plus $1 state tax, for a new calling service, Sure Connection LD from USBI. Verizon cancelled the service going forward, and charged back all charges to USBI. When we called USBI (the person on the phone was clearly an overseas operator), we were told that the service was authorized via e-mail, and they referenced an e-mail address that was unknown to us. They quickly cancelled the service and got us off the phone.

South Walpole, Massachusetts

This report was posted on Ripoff Report on 02/02/2009 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usbi-sure-connection-ld/internet/usbi-sure-connection-ld-we-are-being-charged-1995month-through-our-verizon-bill-for-lon-419128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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