• Report: #986641
Complaint Review:


  • Submitted: Mon, December 24, 2012
  • Updated: Mon, December 24, 2012

  • Reported By: SHIMOMURA, Alice Shimomura — Burke Virginia United States of America
Internet United States of America

USBI included in Verizon bill as other providers; billing company for KOOLTELECOMMNTHLYFEE Internet

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Charges included in monthly Verizon billing.  Says they are billing company for KOOL TELECOMMNTHLYFEE.

Called to complained -- I had never heard of this company -- never talked to them on phone prior to my complaint.  Said they cannot do anything, will not reimburse my money; says I must deal with Verizon.  Verizon says I must deal directly with USBI and that they have nothing to do with them.

There are other charges from other companies on Verizon billings.

This report was posted on Ripoff Report on 12/24/2012 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usbi/internet/usbi-included-in-verizon-bill-as-other-providers-billing-company-for-kooltelecommnthlyfe-986641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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