Report: #1129243

Complaint Review:

  • Submitted: Sat, March 08, 2014
  • Updated: Sat, March 08, 2014
  • Reported By: dprtree — Honolulu Hawaii
    2600 South Gessner Suite 200
    Houston, Texas
    USA Con Artist, Colossal Rip Off, Fear for your personal info, Creepy business Houston Texas

Show customers why they should trust your business over your competitors...

Stay away from this business.  You are basically giving away your money for nothing.  I am out $74.  This business will not answer the phone or emails and that is very creepy…and scary knowing they have my personal information.  I honestly do not know how I mixed up with this company.  I was in a hurry to get a birth certificate and googled.  I thought I was dealing with VitalChek. I got an email from with a receipt for $74 for service and express shipping…I thought it was VitalChek.  VitalChek did contact me for some corrections on our information which I thought was weird…I never make typos on my name.  OK, so all was good…NOT!  I noticed I had a charge from AND VitalChek.  I called VitalChek to ask them why they charged me twice.  They told me to dispute the charge in full for and that this happens all the time from this company.  Huh?  I was told I may have either been on their site or clicked on something off to the side.  In short, the receipt from states all is paid for in full to include express shipping…other than a few state fees.  Well, SURPRISE…it doesn’t include anything!!!  I don’t know what happened, but let’s say they referred our issue to VitalChek…VitalChek did everything. did nothing except maybe forward incorrect information which was bad service and VitalChek took care of everything. charged $25 for express shipping and they are not shipping anything, VitalChek is.  You want a birth certificate…go to and AVOID like the plague.

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This report was posted on Ripoff Report on 03/08/2014 11:31 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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