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Report: #1305949

Complaint Review: UseNext - Internet

  • Submitted:
  • Updated:
  • Reported By: LaurfromOz — Australia
  • Author Confirmed What's this?
  • Why?
  • UseNext Internet USA

UseNext Wrongfully demand payment Munich, Germany Internet

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UseNeXT customer number 9791352

In the beginning of October 2015 I signed up to UseNeXT and cancelled my subscription prior to the 14 day free trial ended. I heard nothing and then €95.35 EUR was taken directly out of my Paypal account.

I lodged a claim with Paypal and explained the above, Paypal refunded my money.

Then UseNeXT again took that amount out of my Paypal account! I had to file another claim! I explained everything again and Paypal refunded me. NOW UseNeXT sent me a warning email and a postal letter stating I owe them €106.35 EUR. I have contacted them with the above information, and they are still demanding this money I do not owe them! 

Now today another letter was received and stating I owe €176.55 EUR.

I am very stressed out about this and do not know what to do

This report was posted on Ripoff Report on 05/16/2016 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usenext/internet/usenext-wrongfully-demand-payment-munich-germany-internet-1305949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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