Report: #997436

Complaint Review: UShip

  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 22, 2013
  • Reported By: Steve — Toms Rvier New Jersey United States of America
  • UShip
    Austin TX.
    Austin, Texas
    United States of America

UShip Uship is THE BIGGEST RIP-OFF..Please find a transportation consultant like myself at for legal,personalized tendering of your shipment. Austin, Texas

*Consumer Suggestion: Beware of Uship

*UPDATE Employee: Setting the record straight about our role

Show customers why they should trust your business over your competitors...

Our transportation company of 35 years experiences has never seen anything like this ridiculous FOR HIRE motor carrier website before.We said what the heck and gave it a shot (for a personal load).Not only did we get a ridiculously LOW rate but when it came time to move my personal shipment of warehouse racking the trucker showed up in a pick up truck and a 28 foot trailer for 40,000 lbs. of freight.We all just laughed as we knew Uship DOES NOT KNOW HOW TO TRANSPORT FREIGHT!!!!
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This report was posted on Ripoff Report on 01/15/2013 04:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Consumer Suggestion

Beware of Uship

AUTHOR: Phil - (United States of America)

I recommend that you stay away from Uship. It appears the vast majority of transporters bidding on shipment on that website are not licensed and do not have cargo insurance. Always ask any transporter for their DOT and MC (motor carrier) numbers, most Uship transporters don't have these numbers and are operating illegally if they transport goods for hire across state lines. Google Uship Pissed Consumer and read page after page of unhappy former Uship customers complaints. I called Uship about a company that is not DOT compliant that I know for a fact had items stolen out of their truck, changed their phone numbers, did not compensate their customers for their loss (worth tens of thousands of dollars) and are still bidding on shipments on Uship. The Uship rep said it's not their job to make sure transporters are DOT compliant and did nothing to remove this illegal transporter from their site or protect other Uship customers from this illegal transporter. This is not an isolated incident, this is Uship's standard operating procedure. Uship makes lots of money off these unlicensed transporters and are not about to forbid them from bidding on shipments on their site. Uship knows that most transporters on their site are not DOT compliant but does nothing about it. Additionally, Uship is acting as a broker by taking a fee on every booked shipment even though they claim to be a Neutral Venue.  Uship is not DOT licensed and not bonded. Once again, I highly recommend you seek out a legitimate, licensed and insured transporter to handle your shipping needs and always verify a transporters DOT and MC numbers.
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#2 UPDATE Employee

Setting the record straight about our role

AUTHOR: JamiuShip - (United States of America)

This member has actually used our site several times, successfully, as a transporter. uShip is an online shipping marketplace, not a freight forwarder, broker or transportation company. We merely provide a neutral space where those entities and customers can meet each other and enter into agreements based on mutually agreed upon terms. Clearly, this company had a poor experience with the transporter they chose, and that is very unfortunate, but uShip does not transport freight at all - we run a website.
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