USIGHT HOME, BRANDT ANDERSON EXPERT RIP-OFF DON'T GET TAKEN! LIES THEY DESTROYED MY FINANCIAL HEALTH OREM UTAH

AFTER VIEWING A TV ADVERTISEMENT ABOUT AN INTERNET

SEMINAR IN NYC, I CALLED AND SIGNED UP TO ATTEND THE

SEMINAR. tHE SEMINAR TOOK PLACE IN MANHATTAN ON 9/26/02.

AFTER COMPLETING THE SEMINAR, I FOUND MYSELF SITTING AT

A TABLE, BEING ASKED TO SIGN INCOMPLETE CONTRACTS THAT

WOULD BE COMPLETELY FILLED OUT LATER. I WAS TOLD NOT

WORRY BECAUSE THE MONEY WAS FULLY REFUNDABLE IF LATER

ON, I DECIDED TO CANCEL. ONLY AT THE TIME, I WASN'T

ADVISED THAT LATER ON MEANT WITHIN 3 BUSINESS DAYS.

I SIGNED UP FOR:

-A WEBSITE DESIGN PACKAGE OF $399

-A SEARCH ENGINE SUBMISSION OF $99

-AN ANNUAL INTERNET HOSTING FEE OF $39/MTH

-AN EBBA ENROLMENT FEE OF $49 AND $29.94 QUARTERLY

-AN ORDER FORM FOR A MERCHANT ACCOUNT OF $3238.20

-AN INTERNET PAYMENT GATEWAY $29.95

-A TRAVEL MEMBERSHIP FEE OF $50

-A MERCHANT BANKCARD APPLICATION

WITHIN THE NEXT FEW DAYS I READ ALL THE MATERIALS TO

FULLY UNDERSTAND HOW TO BUILD MY WEBSITE AND START MY

ONLINE BUSINESS. THIS IS WHERE THE NIGHTMARE BEGAN.

EVERY TIME I CALLED USIGHT TO INQUIRE ABOUT DESIGN

FEATURES THAT WERE ADVERTISED AS PART OF MY PACKAGE, I

WAS TOLD THAT I ACTUALLY NEEDED TO UPGRADE, TRANSLATE

SPEND A FEW MORE HUNDRED DOLLARS.

THE SUPPORT THAT WAS PROMISED WAS DEFINITELY NOT THERE.

THE STAFF EITHER WAS NOT KNOWLAGEABLE ABOUT THE DESIGN

SOFTWARE, OR PRETENDED NOT TO BE. THEY WANTED TO

FRUSTRATE YOU AS MUCH AS POSSIBLE UNTIL YOU GAVE IN AND

UPGRADED TO THE MORE EXPENSIVE PACKAGE. THEY WERE

EXTREMELY RUDE AND SIMPLY DIDN'T WANT TO HELP, WHICH WAS

A CLEAR BREACH OF CONTRACT.

WHENEVER I CALLED FOR HELP, IT WAS A HIT AND MISS

APPROACH TO RESOLVING THE PROBLEM, AND THEY CONSTANTLY

GOT ANNOYED WHEN I TRIED TO GET SPECIFIC ANSWERS ON HOW

TO BUILD MY WEBSITE. IN ALMOST EVERY CALL, THEY WOULD

SUGGEST TO ME THAT I UPGRADE MY PACKAGE AND LET ON OF

THEIR WEBSITE DESIGNERS DO THE SITE FOR ME.

AFTER TWO WEEKS OF THIS, DESPITE ALL MY EFFORTS, I WAS

UNABLE TO BUILD THE WEBSITE AND I JUST HAD ENOUGH AND

SO, ON 10/16/02 I SENT A LETTER TO USIGHT INFORMING THEM

THAT I WOULD NO LONGER BE ASSOCIATED WITH THEM, AND

DEMANDED THAT THEY REFUNDED MY CREDIT CARD IMMEDIATELY

BECAUSE THEY WERE IN BREACH OF CONTRACT AS THEY FAILED

TO PROVIDE ME WITH THE ASSISTANCE NECESSARY FOR ME TO

SUCCESSFULLY BUILD MY SITE.

I ALSO DEMANDED THAT THEY CANCEL MY APPLICATION FOR THE

MERCHANT ACCOUNT WHICH AT THE TIME I STILL HAD NOT

RECEIVED, AND DEMANDED THAT THEY STOP CHARGING MY CREDIT

CARDONCE AND FOR ALL FOR SERVICES THAT I HAD NEVER USED

OR EVEN ACTIVATED.

I WAS SUCCESFUL IN GETTING MY CREDIT CARD COMPANY TO

STOP THE MONTHLY HOSTING FEE.

HOWEVER USIGHT IS STILL CHARGING MY CREDIT CARD FOR ALL

THE OTHER CHARGES EVEN THOUGH:

-I DIDN'T RECEIVE THE HELP THAT WOULD HAVE ALLOWED ME TO

BUILD MY WEBSITE ($399)

-THERE WERE NO SEARCH ENGINE SUBMISSION DONE BY USIGHT ($99)

-I NEVER EVEN ACTIVATED THE MERCHANT ACCOUNT ($3238)

-I HAD CANCEL THE EBBA MEMBERSHIP ON 10/01/02 WITH NORMA

AT USIGHT BILLING ($158)

-THEY WEREN'T EVEN ABLE TO OBTAIN ME A BUSINESS CREDIT

CARD

I AM A NEW MOTHER AND WAS LOOKING FOR AN OPPORTUNITY TO

MAKE SOME EXTRA INCOME TO CARE FOR MY CHILD. INSTEAD,

USIGHT PUT ME IN $4000 DEBT AND NOTHING TO SHOW FOR IT.

MY CREDIT IS BEING RUINED AND I NEED YOUR HELP TO EXPOSE

BRANDT ANDERSON AND THE OTHER SCAM ARTISTS WHO WORK FOR

HIM.

El
NY, New York
U.S.A.