• Report: #667791
Complaint Review:


  • Submitted: Fri, December 03, 2010
  • Updated: Fri, December 03, 2010

  • Reported By: Maria — Boston Massachusetts United States of America
Internet United States of America

uslastminute.com Travelocity Impossible to get to a customer service Boston, Internet

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I purchased a ticket from the US to the UK.
I have a problem with the ticket that I need to resolve before the flight.
I have tried for days to get to their "customer Department" the phone they list does not answer the call.
I finally found another number, when I got through in some country across the world, they either kept transferring me to another "department" or given me a different phone number.
I was given 5 different numbers. Each time I got through, they said it was the wrong department. I am two weeks away from my oversea flight and I have been unable to get to someone on the other end to resolve the misspelling of my name on the final reservation.

With the security being what it is nowadays, I am going to have a problem at the airport if this is not resolved right away.

Last minute.com is a rip off. They were not cheaper than other companies. I will never book anything with them again. I have been on the phone for two weeks now trying to get someone responsible at their end.

This report was posted on Ripoff Report on 12/03/2010 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/uslastminutecom/internet/uslastminutecom-travelocity-impossible-to-get-to-a-customer-service-boston-internet-667791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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