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Report: #758846

Complaint Review: USPS - Topeka Kansas

  • Submitted:
  • Updated:
  • Reported By: Randy — Kansas United States of America
  • Author Not Confirmed What's this?
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  • USPS Topeka Kansas Topeka, Kansas United States of America

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I mailed 10 items through the same post office in Waverly Kansas.  Four items were not insured, but all had tracking numbers paid for.  The four items that were NOT insured are missing and all of them are tracked to the Topeka Kansas post office, then nothing.

I reported the issue at the Waverly Kansas post office but they tell me there is nothing I can do because they were not insured.

I looked online to see if there were other issues comparable to mine and there are.  Items are missing when the packages are not insured.  There is a problem with the postal service and I believe it is no longer a coincidence.  This matter should be looked into more closely.

The items are all from ebay sales and ebay REFUNDED the buyer's their money even though I have proof that the items were delivered to the post office with a PAID tracking number.

Both ebay and the USPS say I am out the money.  I paid fair and square for a tracking number and proved beyond a doubt that it was given to the USPS. 

Tracking number:  9101150134711795007554 - this is just 1 of the tracking numbers I will provide for now and will provide the others if this actual has any action taken.

Thank you.

This report was posted on Ripoff Report on 07/31/2011 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usps/topeka-kansas-/usps-usps-usps-not-delivering-mail-are-they-stealing-it-topeka-kansas-758846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
7Consumer
0Employee/Owner

#8 Consumer Comment

UPS- 705 REPORTS TODAY!

AUTHOR: mr rik - (USA)

POSTED: Friday, August 05, 2011

-"I am hoping that UPS turns out to be a better alternative."

Good luck, as I understand it, ups DOES NOT pay ANY of their insurance claims.

Thomas K.  Can you tell us why you recommend ups again, I seem to have forgotten.

STAY AWAY! from these places, THEY WILL RIP YOU OFF!

BADLY!

Good Day!



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#7 Consumer Comment

The Item is in the mail.....

AUTHOR: Pat - (United States of America)

POSTED: Friday, August 05, 2011

"The items are all from ebay sales and ebay REFUNDED
the buyer's their money even though I have proof that the items
were delivered to the post office with a PAID tracking number."

Presumably the buyers filed item not received disputes,
escalated them to  claims, and ebay took the money from your
paypal account and refunded the buyers.

The filing of such disputes now factors into your seller
dashboard along with any negative feedback and low
DSR ( detail seller's ratings) you likely received which
could lead to you being restricted or suspended from
selling or having future incoming payments delayed
until after  buyers receive items.

You did nothing wrong, now you do not have the
items or the payments for them and are out-of-pocket
cost to ship the items plus ebay selling fees, and
liikely garnered bad feedback and poor dsr ratings.

Regarding the items sent where the last entry
shows only prcessing at Topeka, it's possible
through human error the items were not scanned
when received at buyer's post office and delivered.
Or another possibility is that the items are still
in transit and may yet be delivered. I sent two
items out in 2007 and they took five and six
weeks, respectively, to be delivered, but they were.
Set up on www.usps.com site to get email
notifications of subsquent events for each item.

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#6 Author of original report

Topeka Kansas USPS needs to be investigated

AUTHOR: Randy - (United States of America)

POSTED: Friday, August 05, 2011

The only reason I filed a claim was because 4 packages are missing from the Topeka Kansas USPS and all 4 were Priority Flat Rate uninsured boxes - Mine was NOT the only case for that week.  I mailed 6 more Priority Flat Rate boxes that WERE insured and had no problem.  I did get a tracking number for all 10.  How much more proof does someone need that there is an issue here, but no one will do anything about it.  Why have a tracking system that does not work or find out why it does not work.  Me being naive thought the tracking number was supposed to help locate the packages sent by USPS.  If I had known the attitude would be "Oh well, tough luck" when it did not work, I surely would have continued to insure even non breakable items.  With the combination of using Priority Flat Rate and a tracking system, surely the items will be delivered, right?  Wrong.  There is no one to monitor the system and the public is at the USPS's mercy to deliver the mail without any penalty to the employees if they would like to help themselves to a few items here and there.  I am only speaking of the Topeka Kansas office because that is where my personal mail has ended without being delivered.  I have the tracking numbers and dates, how hard would it be to check and see if maybe there is a problem there.  I noticed there were other claims for that time period also.  Lets all turn our heads and get ripped off until it happens to you.  I am hoping that UPS turns out to be a better alternative.

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#5 Consumer Comment

Very odd response from rik.

AUTHOR: Thomas K - (USA)

POSTED: Friday, August 05, 2011

Randy -  After you explained a legitimate problem with USPS, do you have any idea why this rik guy would demand that you use USPS, then demand that you avoid UPS? (It may be due to the fact that, after I explained why I prefer UPS, rik has followed me everywhere like a mangy stray that hasn't eaten in too long...)

If, hypothetically, you had expressed a legitimate concern with your new Chrysler, rik would jump in and whine, "exactly, buy another Chrysler and avoid Chevrolet." *shaking my head while rolling my eyes* It's your decision to use any shipping/mailing company you'd prefer. It doesn't matter if you neither understand or nor agree with my response. It's up to you. Personally, I think it's rather pathetic that rik insinuates that you are incapable of thinking for yourself.

rik has explained, amongst other incredible claims, of his solutions of pouring water in rental car gas tanks to get out of the ripoff gas prices, and vandalizing business public rest rooms if he feels they charge too much. Whenever anyone questions whether rik has a psycological problem, rik squeaks out "SHILLER! BEWARE! CROOK!, and so on. Following riks advice, however, is certainly also your prerogative.

To you, Randy, rik demands that you use USPS. In other USPS complaints, however, rik has used vulagrity while describing all postal employees as lazy and incompetent. In one report, rik elaborates how he reached through a P.O. Box and took mail from adjacent boxes - a felony act.

Good luck with the resolve with of your issue here, even if it turns into only an unfortunate learning experience. I hope your similar future experiences go more smoothly with which ever service you choose.

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#4 Consumer Comment

Exactly

AUTHOR: mr rik - (USA)

POSTED: Thursday, August 04, 2011

USE the USPS

STAY AWAY! from UPS- They will RIP YOU OFF!

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#3 Consumer Comment

mr. rik

AUTHOR: chaosflamespirit - (USA)

POSTED: Wednesday, August 03, 2011

You obviously didn't read.  The OP is talking about USPS, not UPS.  They are two totally different companies.  If you don't use the USPS, you won't be able to get your mail, period.

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#2 Consumer Comment

SHILLING?

AUTHOR: mr rik - (USA)

POSTED: Wednesday, August 03, 2011

Shilling again Thomas K?

STAY AWAY FROM UPS- They will RIP YOU OFF!

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#1 Consumer Comment

A 'tracking number' does not insure a package.

AUTHOR: Thomas K - (USA)

POSTED: Tuesday, August 02, 2011

Packages in shipping are sometimes lost for a myriad of reasons. Carrier theft is an imaginable reason, but so remote compared with other reasons that it's almost not worth mentioning. For instance, if your postal package address was hand written, there is no proof that there was not an error in it. Or incomplete 'tracking' may not show delivery, yet it was delivered but not acknowledged. Postal packages, even with Delivery Confirmation, should show delivery in the 'tracking', but may have been delivered to the wrong address. That's the postal system for you. If you want to take advantage of the postal systems slight under-pricing (that is putting them out business, laying off thousands of postmasters, closed over 4000 post offices, and proposed delivery ONLY on Monday, Wednesday, and Friday), then you really shouldn't complain when you have problems with them.

Postal 'tracking' doesn't insure a package. At best, it may show that something was mailed and possibly delivered. If it's lost, then that's the chance you opted for by waiving insurance. The postal sytem now proves you sent and uninsured item. Game over.

Do you know of any insurance company that would cover your loss with no premium ever paid by you? If you waive collision on your auto insurance, should they pay you when your car is totalled out? Since you can prove that something was given to the post office but did not insure it, how much should it be insured for? A buck? Five thousand dollars? What? You didn't pay a cent for insurance like other's chose to, yet you still want complete and total coverage for any amount? Really? Interesting.

If you want real tracking and atleast the first $100 of automatic insurance for free, why not use UPS? It has high tech tracking from pickup to delivery and everything in between. GPS coordinates for all UPS shipping show delivery location to within three feet. If your package still somehow disappears on you, you'll get a minimum of $100 (more if insured for more) plus all your shipping costs will be refunded. Your package is even guaranteed to be delivered by a certain day (barring natural disaster) or shipping is refunded. The post office can't offer any of that. You may have tried to save a buck by not receiving any of those services, and you got exactly what you paid for.

We ship through a variety of carriers in my business. USPS mail service is one of them only as it is directly related to our business model. Because of the problems we hear with postal shipments, I refer to USPS mail as "a necessary evil".

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