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Report: #1089127

Complaint Review: USTECHSUPPORT - santa monica California

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  • Reported By: Jadared — HOLLYWOOD Florida
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  • USTECHSUPPORT santa monica, California USA

USTECHSUPPORT mycleanpc.com Was told $99.95 covered tech support for 12 months, but they lied. santa monica California

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 I enlisted the services of USTECHSUPPORT to fix my computer.  They charged me $19.95 to tell me that my computer was infected and then I agreed to pay the $99.95 for 24/7 tech support.  I was told that the $99.95 was for 12 months, which is reasonable. 

I received my bank statement and saw that they were a $19.95 charge from this company.  When I called to inquire, I was told that the fee is what they charge monthly which was not what I was told when I signed up for the service.  Who pays $20.00 a month for tech support after spending $120.00 in the door??!!  I only paid $350.00 for the laptop in the first place!!   And, besides that, my computer still runs slow!  BEWARE!!!!  THEY SUCK!!!

This report was posted on Ripoff Report on 10/03/2013 07:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ustechsupport/santa-monica-california/ustechsupport-mycleanpccom-was-told-9995-covered-tech-support-for-12-months-but-they-1089127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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