Complaint Review: v2premier computer
- v2premier computer
- Category: Computer Service & Repair
v2premier Computer, Shop NBC RIPOFF! unable to correct program problems Microsoft wants me to pay for help I won't pay for it
*Consumer Suggestion: Apologies to Dorothy.
*Consumer Comment: Wilson, have we become so used to being scammed
*Consumer Suggestion: Your problem is Windows Internet Explorer or a plugin.
Since that time, I have (under technical support from the company) been FORCED to wipe out the computer FOUR TIMES, and re-enter each program my self. This still did not correct the problems!A repairman was sent to my home-HE F***ED UP THE MACHINE EVEN MORE!!!!!!!
Now the latest- the power button is next to impossible to push on. I have also been receiving several error messages. I contacted the company, or which they suggest that I restore the computer to an earlier date, which I have done. More error reports appear.
I called the company back-they can't help me and suggested that I call Microsoft directly for assistance, which I did. In order for Microsoft to help, THEY DEMAND THAT I PAY THEM $35.00 BEFORE THEY WILL HELP!!! I refused to pay the amount, and I was rudely disconnected!
I am pissed off to say the least. Tell me how I can sue the companies. The latest error (which I don't understand) is:BC code:d1 BCP1: F96F2F59 BCP 2: 00000002 BCP 3: 00000000 BCP 4: F96F2F59 OS ver: 5_1_2600 SP: 0.0 Product 768_1 C\\minidump\mini 080902-01dmp C\docime~1\DOROTH~1/locals~1\ temp\WER1.tmp.dir oo\ sysdake.xml.
Do you know what this means? According to v2premier, I need to download a new driver via microtec. I paid over two thousand dollars for this piece of s--- and I will not pay microtec to repair a problem they knew already existed when loaded into this ................machine.
Pine Plains, New York
This report was posted on Ripoff Report on 08/10/2002 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/v2premier-computer/-/v2premier-computer-shop-nbc-ripoff-unable-to-correct-program-problems-microsoft-wants-me-26590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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