I can't thank this company enough for allowing me to spend almost $2000 just so i can send and recieve e-mail. I bought this system 1 year ago after watching they're show a couple of times on tv. When they showed all the things that this system was capable of, along with the extras that were included, it looked like a pretty good deal. Being computer illterate, I showed this to people I knew who had computers. Everyone thought it was a pretty good deal. I went ahead and ordered it, had someone with computer knowledge set it up and get me online, i was happy with it.
After a couple of weeks, I decide to try experimenting with some of the other things that this system was supposedly capable of. I don't know what system they were using on they're tv demonstrations, but it wasn't this piece of junk. The cameras are toys, the software must be outdated because it can't be installed. I could only use the printer to do one job and then have to uninstall and then reinstall it to the point where it can't even be installed anymore.
The system crashed, so I tried calling the support line. After numerous times, because I don't have all day to spend on hold, I finally got through. The tech was pleasant enough but he was only able to get some of my programs back. I figured since I had an actual person on the line I would ask him about the printer problem. He told me I would have to call the printer company. After numerous tries to the printer company, they decided they couldn't figure out the problem, it was obviously a computer problem. Big Surprise!
So, here I am one year later with a $2000 dust collector. I would have written sooner, but I didn't know about this site.
new milford, Connecticut