Complaint Review: Vacation America Certs - Dallas Texas
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- Author Confirmed
- Vacation America Certs 14902 Preston Rd Ste. 404-1001 Dallas, Texas U.S.A.
- Phone: 877-393-1123
- Web:
- Category: Travel Services
Vacation America Certs ripoff promised refund of deposit because of storm in May never received It's almost December Dallas Texas
*UPDATE Employee: Vacation America Certs, rebuttal to Carolyn's complaint
Show customers why they should trust your business over your competitors...
None of our dates were available, but then Hurricane Rita came and in January we were told we could get a refund of our deposit which was over $300.00.
I have an e-mail saying they received our request and that our check would be mailed out in the beginning of May.
It is now almost December and I can not get them to e-mail me back or return my calls.
Carolyn
Silsbee, Texas
U.S.A.
This report was posted on Ripoff Report on 11/29/2006 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-america-certs/dallas-texas-75254/vacation-america-certs-ripoff-promised-refund-of-deposit-because-of-storm-in-may-never-rec-222897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Vacation America Certs, rebuttal to Carolyn's complaint
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Tuesday, February 05, 2008
In January 2007, American Travel Network sent letters to it's members whom were currently owed money. As compensation, ATN was offering waived renewal fees, usually around $180 annually. For example, if a member was owed $300, ATN would have offered 2 years' waived renewal fees. If the member agreed, they were to return their signed letter to the Dallas office.
The following is the main email address: admin@aptrav.com. This email address accepts incoming emails and the response time is usually within a week.
Hope this clears up any confusion.
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