Complaint Review: Vacation Promotions - New Port Richey Florida
- Vacation Promotions 6014 US Hwy 19, Ste 100 New Port Richey, Florida U.S.A.
- Phone: 800-684-2064
- Web:
- Category: Travel Agencies
Vacation Promotions "Ripping off" innocent people appears to be the norm New Port Richey Florida
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After checking out several websites "Ripping off" innocent people appears to be the norm for Vacation Promotions. I wish that I would have read the Rip-off Report before they were able to scam me out of nearly $600.00. I believe every word that the ex-employee of Vacation Promo. wrote about how, "All they care about is getting your money and keeping it!" I have never encountered such a corrupt business; from the Receptionist to the Supervisior, Theresa to Mike in Quality Assurance. I was lied to from the very first conversation, to the last! Several weeks before our departure I still hadn't received any conf.#'s, receipt etc. but my credit card had been charged immediatly. The details are too lengthy to discuss at this point. Since I could never get a straight answer from Vaca. Promo., I was forced to cancel my package. That was when I was told that I had to cancel before Jan.5 and by now it was Jan.14th. I was given "the run around", hung up on by three different employees and put on hold indiffenatly. I have never been treated SO unprofessionally. Just as the ex-employee said, "They will try to find a loophole in everything", as they did with me. Because of my cancellation, Theresa left me a phone message ratteling off random absurd charges, such as a $50 neglect fee, a $50 lack of itinerary fee and so on and on. Mike in Quality Assurance, assured me that I was out ALL the money that had been charged to my credit card. Four letters and one month later has gotten me nowhere, which is exactally how they want it! No amount of letters can deal with a company that is based on lies and deceit from the top to the bottom.
Babs rice
Vacaville, California
U.S.A.
This report was posted on Ripoff Report on 02/13/2009 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-promotions/new-port-richey-florida-34652/vacation-promotions-ripping-off-innocent-people-appears-to-be-the-norm-new-port-richey-f-423853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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