Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1041678

Complaint Review: Vacation smart international - Torrence California

  • Submitted:
  • Updated:
  • Reported By: Bill Benedetto — Rock hill South Carolina
  • Author Not Confirmed What's this?
  • Why?
  • Vacation smart international Torrence, California United States of America

Vacation smart international Sold bogus vacation plan Torrence, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We got suckered into going to the vacation seminar. They said it would only take 90 minutes was actually over two hours.
They put on a good show. 4 of the 5 couples bought into the program. This was on a Thursday. (Mistake #1) I paid $6300 for the two premium weeks program. (Mistake #2) They said I would receive a call from their agents the next day or two providing my user code. THEY NEVER CALLED. I called them on Saturday afternoon, and received my user code. I went to the web site to check out the deals and prices. I soon found out there was a catch with every deal. Mainly limited vacation sites and dates available.
(Smart move#1) I wrote a cancellation letter and sent it certified mail within the three day cancellation period. The salesman, when asked at the seminar, about the cancellation window said he did not know anything about it.
Smart move #2 I contacted my credit card company and faxed the letter to them.
About a week later I received a call from the president of vacation smart ( at least that was what he said). He offered me a refund of $3800 to keep the membership, saying I had nothing to loose because they already had the cancellation letter. I said I would have to talk it over with my wife. I received an email three days later stating they had refunded the $3800. I replied to refund the additional $2500. Checked with the credit card company, they did not receive any refund. Got a call today from some other head of vacation smart. He said that they would not refund the $2500 because it was a cancellation of the original cancellation. A lot of double talk.
Bottom line
After many attempts to evaluate Vacation Smart. I canceled the entire membership. They were unable to provide an acceptable
Vacation condo or hotel room at Myrtel Beach. After 45 minutes being put on hold three times they could not find any rooms or condos at a savings below the Internet prices. THEY ARE VERY SKILLED THIEVES BEWARE!

This report was posted on Ripoff Report on 04/08/2013 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-smart-international/torrence-california-/vacation-smart-international-sold-bogus-vacation-plan-torrence-california-1041678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now