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Report: #451997

Complaint Review: Vallarta Mexican Grill - Orlando Florida

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  • Updated:
  • Reported By: Clarksville Tennessee
  • Author Confirmed What's this?
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  • Vallarta Mexican Grill 12167 S. Apopka Vineland Road Orlando, Florida U.S.A.

Vallarta Mexican Grill Vallarta's Mexican Grill Restaurant Tip's themselves on the Bill, whether you like it or not? Orlando Florida

*Consumer Suggestion: questions

*Consumer Suggestion: Not eat out much?

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Ladies and Gentlemen,

If you ever decide to go on vacation to Orlando, Florida, please be careful with Vallarta's Mexican Grill Restaurant. In May of 2009, I decided to take my family to Disney World. I budgeted my money for this trip as I always do, and I was keeping an eye on my spending to make sure I didn't over spend. Well, I decided to let loose one day, and take the family to one of the local Mexican Restaurants. I found Vallarta's Mexican Grill on 12167 S. Apopka Vineland Road, and decided to give them a try. BAD CALL! As soon as I walked in this place it appeared to be fancy, but unoccupied. Not very many people, even though it was huge and nice. Well, little did I know that these greety people like to take the freedom to include a nice tip on their bill.

First of all, their Carne Asada plate wasn't very tasteful. Not like a typical nicely prepared Mexican carne asada plate that one would usually get in most places. The Carne Asada plate was close to twenty dollars, and it was not worth it. It seemed that they had just pulled a slice of meat out of a meat pack and threw it on the grill with no sort of seasoning. It was horrible. Especially for the price.

There was five us there, and we were all hungry and exhausted from Blizzard Beach water park. My wife was the only that ordered the nearly twenty dollar carne asada plate, and everyone else pretty much ordered the nine dollar carne asada torta's to keep the bill low and affordable. I wouldn't say we were cheap, we just wanted to make sure that we would leave enough money to keep the trip rolling.

Well, Vallarta's Mexican Restaurant gave us a $90 dollar bill that included a rounded sum of a $14 dollar tip. I've never been to a restaurant that took the freedom to tip themselves. As if saying "you need to be paying us a $14 dollar tip for our service." How did they figure that I like their food? or even their service? The service was average, but the food was below average, and it did not deserve a $14 dollar tip. I was planning on giving them less than 15% on the tip, because I didn't like it. I mean why are these guys forcing me to pay a tip? Why? It's not being fair to the customers, because they are not giving people a chance to give a tip based on their judgement. I wonder how long these guys have been in business, because they're acting like their fresh on the market.

Anyway, hopefully, the majority of you guys out there feel the same way that I do, because I just do not think it's fair. I'm planning on sending a letter to the restaurant to let them know that they just need to learn to take their tips based on the people's judgment of their service. Hopefully, they'll make some changes.



Hector
Clarksville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 05/14/2009 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vallarta-mexican-grill/orlando-florida-32836/vallarta-mexican-grill-vallartas-mexican-grill-restaurant-tips-themselves-on-the-bill-451997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Suggestion

questions

AUTHOR: Dee - (U.S.A.)

POSTED: Friday, May 15, 2009

Almost ALL restaurants I have ever been too will add a tip for a party of X or more (usually 6 or more). And just because you did not like the food, you were not going to tip the waiter? That's just rude! Did the waiter prepare your food? NO, then they deserve a tip. If you did not like the food, ask for a manager and have it removed from the bill, unless you are one of those people who eat 75% of it THEN complain.

If they were going to add the tip to your bill, it was either posted on a sign or the menu.. if you did not read it, that was your fault. The reason places add a tip to their bills is because of people like YOU who want to blame a waiter for something that was not their fault.. in fact, if you did not speak to a manager, then it was YOUR own fault.

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#1 Consumer Suggestion

Not eat out much?

AUTHOR: Ashley - (U.S.A.)

POSTED: Friday, May 15, 2009

I can think of at least a dozen restaurants in my town that have 15% tip already figured in to the bill. Its more common than you think. its almost mandatory everywhere with larger parties.

I don't think its fair, but it does happen. If you travel to larger cities, you will see tips added to bills automatically at restaurants.

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