• Report: #1071481
Complaint Review:

Value City Furniture

  • Submitted: Tue, July 30, 2013
  • Updated: Tue, July 30, 2013

  • Reported By: Tanya — Chicago Illinois
Value City Furniture
3355 Mall Loop Dr Joliet, Illinois USA

Value City Furniture Put money down on couch and now they state I have paid $0 Joliet Illinois

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I put over $200 down on a couch 3 years ago then every few months paid $20-50 on it. Just before the point of having it completely paid off, bedbugs appeared in my apartment and I did not want to bring in new furniture. I moved soon after into a studio, which did not allow for a couch. I soon forgot about the couch all together.

I called recently, since I am moving soon, to inquire about the couch. At this time I have paid over $400 on the couch and should owe just a small amount. I was informed that all of the money I spent went to service fees that were accruied since I skipped payments. They said that none of my money is in the account now and I would not get any credit for the money paid. They will not even give me store credit for what I have paid.

This report was posted on Ripoff Report on 07/30/2013 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/value-city-furniture/joliet-illinois-60431/value-city-furniture-put-money-down-on-couch-and-now-they-state-i-have-paid-0-joliet-ill-1071481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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