Complaint Review: Value Max - Omaha Nebraska Nationwide
- Value Max 9500 West Dodge Road Nationwide U.S.A.
- Phone: 877-8812356
- Web:
- Category: Attorney Generals
Value Max Unauthorized Charges to Debit Card Resulting in Overdraft Fees - $69.90 for Services I never received nor ordered! Omaha Nebraska
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My debit account had already been fraudulently used, so I withdrew all of the cash from it and had all appropriate services and billings redirected so I could close it. After several requests to my bank to do so, I realized it was being kept open from a recurrent billing by ValueMax123.com for $19.95. As I was trying to close this account, this also incurred an additional $15 each month for overdraft fees from my bank. After two months of this crap, this company is responsible for my loss of $69.90!!
I called their phone number, they agreed to "cancel my membership" (how kind! "My membership"). They refunded one month of membership fees ($19.95), but told me that I would have to fax copies of my bank statements to have the remaining $49.95 considered. Outrageous!
So far, we have had several exchanges. I have reported them to the attorney general in Nebraska, Nevada, and Illinois, Better Business Bureau (who, by the way, gives them an "Unsatisfactory" rating - this isn't the first time they've done this - surprise!), and the FTC. We'll see if I ever get my fifty bucks back.
They go by a few aliases: Vertrue, Adaptive Marketing, Value Max. Valuemax completely burglarized my account, took about $70 from me, $50 I may never see! Never authorized them to charge my account. I've already been so angry about this, I don't know what to say....
Phrancheska
Las Vegas, Nevada
U.S.A.
This report was posted on Ripoff Report on 01/21/2009 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/value-max/nationwide/value-max-unauthorized-charges-to-debit-card-resulting-in-overdraft-fees-6990-for-serv-414576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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