• Report: #1105572
Complaint Review:


  • Submitted: Mon, December 09, 2013
  • Updated: Mon, December 09, 2013

  • Reported By: david — gloucester Massachusetts
775 e.blithedal #529 mill valley , California USA

VALUE POINT DISTRIBUTORS portablehottubsandspas.com direct tubs domestic scam artists mill valley California

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 i purchased a spa on 11-10-2013 bought one that i was told could be shipped faster cause was in stock color didnt really matter to me was told it would ship out on 11-30-2013 well the 30 th came and went no call no email and no one to answer phone at value point distributors 1-1-2013 contacted v.p.d. and was told to call back tomorrow i refused and demanded an answer and was hung up on was contacted later by e mail (this company wont call u because it easier to lie in text then in words)by steve there customer service manager and was told he was giving me an upgrade to synthetic cabinet well it already came with that i was told in email tub would ship out on 12-6-2013 well 12-6 came and went no tracking number and the booking number and the link they gave me

well i called company they said was shipping it and the booking number they gave me  was not even in the format of a booking number that company uses today 12-9- 2013 i call v.p.d to cancel hot tub after finding this web site and reading about this company and the exact same thing that has happened to other and the bbb has 22 of the same complaints this year alone i was told i couldnt cancel because it already shipped and i told him he was lying then i was told that the guy that i need to cancel with isnt in and hed call me back which i know will never happen so here i am with this last month wasted typing on here in hopes that it might help another good luck if u use value point distributors llc YOUR GOING TO NEED IT!!!!!

This report was posted on Ripoff Report on 12/09/2013 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/value-point-distributors/mill-valley-california-94941/value-point-distributors-portablehottubsandspascom-direct-tubs-domestic-scam-artists-mi-1105572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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