• Report: #969532
Complaint Review:


  • Submitted: Thu, November 15, 2012
  • Updated: Thu, November 15, 2012

  • Reported By: Sarah Williams — columbus Mississippi United States of America
Internet United States of America

valu_pass.com journeypass.com "Services Not Rendered As Promised" Unable to cancel 14 day trial, Will not process your cancellation, and charges your card w/o consent Internet

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You are offered a 14 day trial for a small fee from a debit or credit card. At the start of the 14 day trial, you are given a 1-800 number to cancel your account and avoid membership fees. When calling 1-800 number, you are serviced by automated help line in which in tells you to enter your information, immediately you are informed that there was a problem with cancelling your order, and your card is charged the $99.00. At the time of free trial, you are also offered to try journey pass for an additional $.99, your card is automatically charged the fee for the journey pass membership as well for $19.95. The coupons and codes that you are sent to during your 14 day trial are fraudulent and can't be used for redemption. Therefor, this is a scam to obtain your information and charge your account without your consent because there is no way to cancel membership within 14 day trial.

This report was posted on Ripoff Report on 11/15/2012 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/valupasscom/internet/valupasscom-journeypasscom-services-not-rendered-as-promised-unable-to-cancel-14-day-969532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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