• Report: #938322
Complaint Review:

Valve Software

  • Submitted: Sat, September 08, 2012
  • Updated: Sat, September 08, 2012

  • Reported By: Christopher — mobile Alabama United States of America
Valve Software
10900 NE 4th St #500 Bellevue, Washington United States of America
  • Phone: (425) 889-9642
  • Web:
  • Category: Software

Valve Software They sold me a defective product Bellevue, Washington

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A few weks ago Myself and several thousand others purchased a copy of their new game "Counter Strike: Global Offensive". However a large portion of the people who purchased the game, myself included, are unable to play the game due to a defect. We are either stuck at a loading screen or experience exterme ammounts of what is called "Rubberbanding" rendering the game unplayable. 

While this event does happen on rare occassions in other games due to connection issues, is has always been the exception rather than the rule. Large numbers of people having this issue for every game they manage to get into over the course of several weeks indicates a major issue with the game it's self.

Here is a link to another victims youtube video of the problem. Bear in mind that many others are experiencing this issue to an even greater extent than the maker of the video. http://www.youtube.com/watch?v=7i8vcZ_lxvU

This report was posted on Ripoff Report on 09/08/2012 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/valve-software/bellevue-washington-98004/valve-software-they-sold-me-a-defective-product-bellevue-washington-938322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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