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Report: #1293447

Complaint Review: Valvoline Oil Change - Woburn Massachusetts

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  • Reported By: Jaguar88 — New York New York USA
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  • Valvoline Oil Change 320 Montvale Ave Woburn, Massachusetts USA

Valvoline Oil Change Valvoline Oil Change Franchise Bait and Rip Off! Woburn Massachusetts

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Valvoline Oil Franchise is an absolute 100$ RipOff! My wife went to Valvoline Oil, as her windshield wiper came loose in a storm. So, she drove in to Valvoline and asked them to simply replace the windshield wipers. One would think that Valvoline would be grateful that they are gettin business in any fashion. But No! These pack of thieves at Valvoline asked my wife if they could "check out" the rest of her Honda CRV. Then these unethical people at Valvoline told my wife that she needed tons of work done, like automatic transmission flush, oil change, coolant flush and much more.

My wife came home and showed me what hese thieves at Valvoline billed her, which was a whopping $464 in total. I was so pissed off and called the Manager to ask him why he did an automatic transmission flush on a Honda CRV when you don't do that, the oil had been changed 1000 miles ago and the coolant still had another 50,000 miles to go on that. The Manager didn't seem to care and could not give me a coherent explanation for anything. I contacted the Valvoline Headquarters, which is in Kentucky if memory serves me correctly and all they do is con you too and just blow you off.

You never get anything resolved with Valvoline, as they know they are in the wrong and are quite adept in ripping off consumers across the USA. Simply put, you get what you pay for. If it looks to good to be true with Valvoline's oil change prices, then it is because Valvoline just want to bait you into their doors, then upsell you things that you don't even need and many times you are billed by Valvoline for work that they don't even do. We know this because a couple of days later the Honda Dealer told us that Valvoline never changed the transmission fluid or the coolant on my wife's Honda CRV.

So, we disputed this charge of $464 on the credit card. Any time that Valvoline does their upselling con pressure game on the public and you receive a huge bill, simply pay with a credit card, go to a Dealership for proof of work not performed by Valvoline and submit this to your credit card company for a full refund. Don't even try to complain to the Valvoline Headquarters about being ripped off because they are fully aware of it but just don't care, as its all about them making huge profits off of hard working citizens. 

This report was posted on Ripoff Report on 03/13/2016 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/valvoline-oil-change/woburn-massachusetts-01801/valvoline-oil-change-valvoline-oil-change-franchise-bait-and-rip-off-woburn-massachusett-1293447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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