ED Magedson – Founder
ValvolineNew Loudon Road Latham, New York United States of America
Yesterday I brought my 2004 Chevy in for the usual oil change. I waited about 45 minutes and was asked to step inside the garage area. The service man told me that my car was going to start overheating very soon. He stuck his tester in the the antifreeze tank and said it was clear and was not working to keep my engine cool. My antifreeze is orange and the tester was orange as well so of course its going to look clear!
I keep track of the gages in my car and have never ever had an issue with it overheating. The car has only had one owner and that owner is me. So the next "problem" he found was with my AC. He said my AC is "overcharged", it reads 25 and their tester only goes up to 24. None of that even makes any sense! I'm sure if I were dumb and had them fix these so called problems it would have been over $300 dollars! Granted I am dirt freaking poor. I have a job but I barely make enough to pay my bills and these people have the balls to rip off a poor person! They need to be stopped!
To make matters even more crazy, I get back to work and talk to a co-worker about what happened. She claimed they did the same exact thing to her a little over a month ago. She didn't have them fix the "problems" either. She ended up going to her mechanic to have them checked and he told her nothing was wrong!!!!
The people that own this company are freaking scumbags! I want to picket the one in my area before anyone else pays for a non-existing problem!
This report was posted on Ripoff Report on 04/21/2010 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/valvoline/latham-new-york-12110/valvoline-lied-and-attempted-to-rip-me-off-for-over-300-dollars-latham-new-york-595198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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