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Report: #1396880

Complaint Review: Van Chevrolet - Arizona

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  • Reported By: Rachel Scovil — Arizona USA
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  • Van Chevrolet Arizona USA

Van Chevrolet Crooks Scottsdale Arizona **Author of this Report is NOT CONFIRMED**

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 DONT GO TO THIS DEALERSHIP!! THEY ARE CROOKS, Run as far away as possible!!! I would rate this place 0 but that's not an option.... My best friend and I went down to this dealership with the intention of getting new cars. Needless to say we succeeded but I got she short end of the stick. I was told the ONLY car that I QUALIFIED for on their lot was a 2017 Chevy Trax. I was optimistic about this, but after having this car for 2 weeks, I feel completely unsafe in it & absolutely hate it. Not to mention everything on my contract changed and they had me sign a second one and lied to me & said that everything was the same. I expressed my concern to my original sales man & he told me to come down and see what they could do about getting me out of this piece of S*** Trax. The dealership told me that my bank & I quote said "I needed to make 3 payments before I could trade in for something I feel safe in". That sounded fishy to me, so I called my bank and they said "that was never said and that all they are responsible for doing is funding the loans that are worked between the dealership & the customers" So I called back down to Van and asked to speak to a supervisor. Whom said that he would get in touch with his boss and see what they can do, but there really wasn't much they could do until I made those 3 payments. I even referred a friend to this dealership, of which I should've received $100 for. Have yet to receive that. Paul kept saying "it should be in the mail, keep looking for it" � I've even emailed the GM Smiley Elturk 4 times and left numerous voicemails. As you all I'm sure can foresee, I've gotten no response. Needless to say, I've now made my 7th car payment & have yet to hear anything back from these crooks. They have absolutely terrible customer service skills & I regret ever stepping foot into this dealership.

This report was posted on Ripoff Report on 08/30/2017 07:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/van-chevrolet/arizona/van-chevrolet-crooks-scottsdale-arizona-author-of-this-report-is-not-confirmed-1396880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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