Complaint Review: Vanderbilt Mortgage Company
- Vanderbilt Mortgage Company
PO Box 9800
- Phone: 800-970-7250
- Category: Mortgage Companies
Vanderbilt Mortgage Company They refuse to sign a simple paper that would allow me to change my home into "real property" Maryville Tennessee
*Author of original report: Vanderbilt has agreed to help
*Author of original report: In my defense
*Consumer Comment: pay your own bill
Their tactics are simple. Threaten, intimidate, and insult. The people I speak with rotate. The first set will almost always be rude and make an attempt at intimidation, the second tries to be helpful and assures me that Vanderbilt has my best intersest at heart and want to help me. Then they get off the phone with the promise to call back. Sometimes they do, its been 50/50 so far. But they always call back and say that "they have spoken with their bosses and they can't do this at this time." I respond by asking to speak with said 'bosses'. In a week I am up to what they call the senior account rep. I have told them that I am going to call every day for 2 years. Between what the government would pay for my payment plus the amount that I pay currently I have told them I am losing 1400 dollars a month (low figure).
This is merely my first step in combatting Vanderbilt. I hope that some TV station will actually pick this up and help, not only me but everyone fighting this mortgage company. IN my hometown alone I know of 4 other people that has had similar bad experiences with Vanderbilt.
Vanderbilt, along with a disturbingly large amount of others, feel that if an individual chooses to purchase a trailor that they are second class citizens! Vanderbilt loans to these "types of people" because they feel they are uneducated or ignorant. This is a false stereotype.
My wife will have her Masters degree by next year at this time and I will have finished my Bachelors degree by the same time. We and our friends, of which many have doublewides, are far from uneducated and ignorant. With a little luck we can create enough of a stir to take this giant bully, Vanderbilt, to its knees!
Robbinsville, North Carolina
This report was posted on Ripoff Report on 04/25/2008 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vanderbilt-mortgage-company/maryville-tennessee-37802/vanderbilt-mortgage-company-they-refuse-to-sign-a-simple-paper-that-would-allow-me-to-chan-328848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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