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Report: #191204

Complaint Review: Vandergriff Honda - Arlington Texas

  • Submitted:
  • Updated:
  • Reported By: McKinney Texas
  • Author Confirmed What's this?
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  • Vandergriff Honda 1104 W I-20 Arlington, Texas U.S.A.

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My stepdaughter has a friend (Josh) who works as a salesman at Vandergriff Honda. Josh convinced her that even though her credit had some problems, he could take her 97 Accord in trade and put her into a beautiful 03 Mustang convertible that just came in. She signed all the papers with her mom as co-signor and drove away happy as a clam. A week later the finance manager calls her and says that with her credit rating they couldn't get the financing (almost 16% interest!) that they were expecting but if her mom would apply just in her own name, they could still get the car and even a better rate. So Josh brought the contract out to the house and everything was set up again. No problem. That is until 4 hours later when he calls back and says Mr. Evans (General Manager) won't approve the sale because she's buying the car for her daughter. Interesting way to do business. Guess I can't buy my son a car when he starts to drive either, huh? Just doesn't make sense. Once they sell the car we could drive it off a cliff and it shouldn't make any difference to the dealership, right? We bought it, we paid for it, we insure it, who drives it isn't their concern. My gut feeling is that Mr. Evans either wanted it for himself, his daughter, a friend, or he thought he could get more money out of it by selling it to another customer. Josh (the friend) drove the Honda to my stepdaughter's place of business last night and took the Mustang back. Something smells fishy. If it's important to you to make your customers happy (as you've indicated in your rebuttal on this site) Mr. Evans, why would you not return our numerous calls to you??? Car dealerships sometimes earn their reputations, don't they?

Brad
McKinney, Texas
U.S.A.

This report was posted on Ripoff Report on 05/12/2006 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vandergriff-honda/arlington-texas-76096/vandergriff-honda-lousy-business-practices-ripoff-arlington-texas-191204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

Contingent Upon Financing

AUTHOR: Cory - (U.S.A.)

POSTED: Saturday, May 13, 2006

Almost every car dealer will include some type of paperwork that says something to the effect that "the deal" is contingent upon financing. That's the way they get around the spot delivery scam. If more people just said, NO THANKS, I'll just go someplace else, they'd stop pulling that scam. The car dealers figure that if you take the vehicle home, show all your relatives and co-workers "your" new car, you'll do just about anything to keep from giving it back. They do the extra downpayment, another $500 to a $1000 or more, to the co-signer, get a better interest rate, where the dealer can sell the note to a bank at a discount. Don't fall for it. It's funny how it seems to happen to the same people over and over again. Happened to my daughter-in-law a couple of times. She finally got smart and refused to take the vehicle home until the deal was done and her financing approved.

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#4 Consumer Comment

Check the laws in your state

AUTHOR: Aafes - (U.S.A.)

POSTED: Saturday, May 13, 2006

In many states it is illegal for a dealer to let you drive away with the purchase and later try to tell you the terms of the deal must be changed. Additionally A WEEK is not required to get an answer from a finance company. Something really is fishy here.

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#3 Consumer Comment

Check the laws in your state

AUTHOR: Aafes - (U.S.A.)

POSTED: Saturday, May 13, 2006

In many states it is illegal for a dealer to let you drive away with the purchase and later try to tell you the terms of the deal must be changed. Additionally A WEEK is not required to get an answer from a finance company. Something really is fishy here.

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#2 Consumer Comment

Check the laws in your state

AUTHOR: Aafes - (U.S.A.)

POSTED: Saturday, May 13, 2006

In many states it is illegal for a dealer to let you drive away with the purchase and later try to tell you the terms of the deal must be changed. Additionally A WEEK is not required to get an answer from a finance company. Something really is fishy here.

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#1 Consumer Suggestion

Finance companies won't approve a "straw purchase."

AUTHOR: Mike - (U.S.A.)

POSTED: Friday, May 12, 2006

The risk of non-payment is higher when the owner doesn't need the car (someone else is driving it). Generally they will require that the person who will register, insure, and use the car to be listed on the loan. If that person has really bad credit, the loan often won't be approved, even with another signer with good credit.

The dealer really wasn't trying to cheat you here, though a reputable dealer shouldn't deliver the car until they're sure the financing is approved. Remember that she did get to use the Mustang for a while for free. If they were going to sell it to someone else all along they wouldn't have done that.

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