On Oct. 17,2001 I purchased a 2000 Mistzibushi Eclipse GS with 12,810.00 from Vandergriff Honda in Arlington, Texas.
Since that very day I have had nothing but problems. On Oct. 23, 2001 I contacted Vandergriff in regards to problems I found with the car after the drive home.
Problems are to numerous to mention at this time. I was told by Vandergriff sales staff to take it to the dealership in Wichita Falls, Texas, which is close to me, and my warranty would cover the repairs.
I also had discussed with the salesperson in Arlington that my grill was missing. He said to have Brodie in Wichita Falls, Tx replace it and he would reimburse me for the cost.
After visiting with Brodie the next day we were made aware of the fact that the manufacturer does NOT make grills for these cars. It should be left open.
The only difference was that the horizontal bar on all other Eclipses other than mine was painted black. This brought a big concern to the dealership in Wichta Falls, and myself.
The assumption was made that the car was wrecked when purchased and I was not made aware of that. Brodie advised me that some of my repairs I had brought to their attention could be repaired but ones directly related to the accident could not be.
I contacted Vandergriff Honda and they advised me that they had no way of knowing if that car had been involved in an accident or not.
While all of this is going on I take my car to a car wash and notice as washing all of my paint on the hood and both fenders start flaking off.
I go home and contact Brodie again. At this time they tell me to bring it in and they will look at it on a lift to see for certain if it has been wrecked and extimate the extent of the damages.
The director of Brodie in Wichita Falls, Tx is appauled at the amount of damages he notices in regards to my newly purchase vehicle.
I immediately contact Vandergriff again and they advise me to bring the car to Arlington so they can take a look at it. When I do, they advise me that it looks to them like it was only minor damages due to an accident and the front had been repainted.
They told me it was not their responsibility to let me know if it had been wrecked when I purchased it. They said they didn't know about the wreck.
They now tell me they will make all repairs with the exception of the paint, which is the major problem, because warranty won't cover the paint because of the wreck.
I will NOT accept that offer. That car was misrepresented to me by the dealership. I EXPECT them to make it good. I did not want a wrecked car.
I did not intentionally by a wrecked car and I won't pay for a wrecked car. I purchased what I thought was a good used vehicle with factory warranted as well as extended warranty.
Some of which is no good now as a result of the accident I was unaware of at the time of purchase. Suggestions have been made to me to consult an attorney because what I thought was a reputable and of good quality dealership just RIPPED ME OFF! I'm not finished with this Vandergriff yet. Thanks for your time, Kathy Woods