..... It means that every complaint will be taken seriously and every employee and customer will be treated fairly and with respect. It means if an employee or customer did not receive what they expected, the company will work with the employee or customer to fix the issue. It means that if an employee or customer makes a requests and if there is any reasonable basis for that request, we expect the employee or customer will be given a prompt service and attention (some requests may not be reasonable, so this does not mean a request is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of employees and customer service to ensure that our CAP members are doing everything they can to treat employees and customers fairly and to increase their satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ripoff Report
anguard Funding approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Vanguard Funding did just that.
Vanguard Funding has gone through great lengths to make sure they try and resolve any and all employees and customer issues. Vanguard Funding has joined the Corporate Advocacy Program because they want employees and customers to know they will resolve any and all customer issues. They never want their employees and customers to feel like they werent taken care off. Vanguard Funding stated on the first visit our employees and customers are treated as royalty, and after that they are treated as family. As service professionals, we treat our guests and employees with respect and dignity.
VANGUARD FUNDING CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR EMPLOYEES AND CLIENTS
Co-founded by Brian Ofsie in 2005 and officially named three years, Vanguard Funding has quickly become the leading name in mortgage lending throughout the New York metropolitan area. According to Ofsie, this has been accomplished by providing the best service in the business bar none. A genuine full-service mortgage banker, Vanguard has developed a solid reputation for overall customer service, and most importantly, for closing loans faster than the vast majority of its competitors.
While large enough to deliver the complete spectrum of innovative mortgage banking products and services, the companys core strength is the ability to give every client the caring personal attention and complete information to develop the precise loan package to suit their specific needs. Doing this begins by having the best professionals on our team.
WHY VANGUARD FUNDING IS BETTER THAN THEIR COMPEDITORS
The Leading Name In Mortgage Lending
Vanguard Funding provides innovative thinking and bold leadership to find individualized home mortgage solutions for every client. The company has always stood at the forefront in advocating and adhering to strict standards of honesty, integrity, transparency, and competitive pricing, ensuring the highest-quality service possible, and long-term customer satisfaction.
Devoted to providing the highest-quality service.
From its inception, Vanguard Funding has been devoted to providing the highest-quality service in the residential mortgage banking industry. Nearly a decade later, its a reality. From personal attention for each customer and closing as much as three times faster than the industry norm to giving clients a level of responsive, hands-on attention no big bank can duplicate, Vanguard Funding is a pioneer in going above and beyond the expected. So its no surprise Vanguard has become the preferred mortgage banker for so many frustrated by big, impersonal banks.
Closing Loans Faster For Greater Peace-Of-Mind.
While most big banks take as long as 45-60 days to close on a mortgage loan, Vanguard Funding state they can close the vast majority of its loans in less than three weeks. Thats up to 66% faster! And they do it at prices and rates that are just as good, if not better. than their larger competitors.
A Truly Full-Service Mortgage Banker.
With nearly a decade of experience providing residential mortgage loans, Vanguard Funding states they have the financial resources and professional expertise to provide a full range of services, including Fannie Mae and Freddie Mac mortgages, jumbo and non-conforming loans, FHA loans, reverse mortgages, and more.
Small Enough To Care. Big Enough To Serve.
A mid-sized company in the residential mortgage industry large enough to offer virtually any loan a potential homeowner could need. The companys size makes it possible to offer a standard of personal attention unseen at big mortgage firms. This combination of financial strength and personalized service is why such a large percentage of Vanguard Fundings business is referrals from accountants, attorneys, and financial planners who want the best for their clients.
Vanguard Funding / Statements from the owner.
My name is Brian Ofsie and I am of owner of Vanguard Funding. My company practices a hands-on consumer philosophy that lets our company close loans faster and more efficiently than the vast majority of our competitors. While the name changed officially to Vanguard Funding in 2008, the drive for excellence is the same as when I set out on my quest for success over a decade-and-a-half ago. Im very proud to say that Vanguard Funding offers its clients some of the best professionals around, combined with the advanced technology and dedication to personal service that guarantees their total satisfaction. At Vanguard, we learned the lessons of the financial crisis, and came out better on the other side.
Because theres a lot of hard work involved in the mortgage banking field. And many long hours spent working side-by-side developing challenging funding solutions. Your co-workers have to be able to depend on your full support, and you on theirs. Its this level of mutual respect and cooperation that makes all the hard work pay off. Takes the drudgery and tediousness out of our careers. Makes our people want to come here every day. Do more for our clients. And get more for themselves and their teammates in the process.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Vanguard Funding is committed to 100% employee and customer satisfaction and has made every possible effort to ensure that all employees and customers have a positive experience while at their business.
After speaking with the management at Vanguard Funding and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give Vanguard Funding a positive Rating. Vanguard Funding made efforts to ensure that all employees and customers were satisfied and Brian Ofsie assured Ripoff Report that the business has an improved business model that features employee and customer satisfaction as the top priority.
Brian Ofsie, the owner of Vanguard Funding stated We carefully consider all employee and customer complaints as constructive criticism and use them as tools to improve our service upon. Our employees and customers are the face of our business and their satisfaction is of the utmost importance. We value our employees and customers above all else, and look forward to continually improving so that their experiences with Vanguard Funding remain strong, consistent and positive.
STATED IMPROVEMENTS FROM Vanguard Funding.
Theyre new policy is to always contact all employees and customers to gather valuable feedback so that they can continue to adapt and deliver the best service possible. Vanguard Funding is willing to go beyond the call of good service and do what it takes to make things right.
FULL-SERVICE MORTGAGE BANKER
Vanguard Funding is a genuine full-service mortgage banker. Vanguard has developed a solid reputation for overall customer service, and most importantly, for closing loans faster than the vast majority of its competitors. While large enough to deliver the complete spectrum of innovative mortgage banking products and services, the companys core strength is the ability to give every client the caring personal attention and complete information to develop the precise loan package to suit their specific needs. Doing this begins by having the best professionals on our team.
*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Vanguard Funding will do whatever it takes to make sure their employees and customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Vanguard Funding, you are invited to contact them directly via email:firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Vanguard Funding directly at 877-881-0010, and ask for Shachar Rand, UVP.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Vanguard Funding or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us.EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Vanguard Funding.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Vanguard Funding's Commitment to Excellence and Consumer Satisfaction. ....
Employees and consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both employees, consumers and businesses alike.