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Report: #782042

Complaint Review: Vanguard Phones - Internet Internet

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  • Reported By: Brian W. — Colorado United States of America
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  • Vanguard Phones 1932 Newell Road Internet United States of America

Vanguard Phones Vanguard Communications Sells ShoreTel Phone Systems Does Not Deliver Internet, Internet

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In July 2011, I purchased a ShoreTel phone system from Robert Carlson, doing business as Vanguard Phones and/or Vanguard Communications. After many excuses and delays, by the end of August I had 1 server and 1 phone switch. It is now the end of September, and I still only have these 2 pieces of my phone system. Robert has long ago stopped answering my calls, returning calls, or answering my emails. I am still owed over $2100 in phones and services, plus countless unfulfilled promises.

As I have started searching out equipment from other ShoreTel vendors, I have also run across other people that have either been directly scammed by Robert or know of people that have. Robert Carlson is also known to do business on eBay using the seller names "malibu_phones" or "used_shoretel".

This report was posted on Ripoff Report on 09/27/2011 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vanguard-phones/internet/vanguard-phones-vanguard-communications-sells-shoretel-phone-systems-does-not-deliver-inte-782042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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