Complaint Review: Vanguard Truck Center of Phoenix - Arizona
- Vanguard Truck Center of Phoenix 2402 S. 19th Ave. Arizona United States
- Phone: 866-296-6961
- Web: http://www.vanguardtrucks.com/Locat
- Category: Truck Dealer Repair
Vanguard Truck Center of Phoenix I asked for a tune-up, and they did it but cracked the valve cover and wont fess up to it..Who else would do it if no-one touched it Arizona
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I asked for a tune-up in my D16 Volvo engine , and they of course had to remove the dog house inside the cab and also the valve cover. Well six months later, I asked another shop to see where the oil was coming from, and they said the valve cover was cracked and leaking and it needed replacing. This cost 700.00 plus labor to fix and repair. So I called up this company and asked them about their 1 year unlimited mileage guaranteed, and they said "oh well"! We may have did that but you’re coming back to us 6 months later about this.. So I asked them about the guarantee again, and they just did not want to talk about it anymore and hung up... Great customer service, you think? Trust me when you get Ripped off twice you tend to post things like this about the company hoping they may just loose one customer due to their stupidity.
Best,
Steve
This report was posted on Ripoff Report on 11/16/2017 09:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vanguard-truck-center-of-phoenix/arizona/vanguard-truck-center-of-phoenix-i-asked-for-a-tune-up-and-they-did-it-but-cracked-the-1412329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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