• Report: #1121614
Complaint Review:


  • Submitted: Thu, February 06, 2014
  • Updated: Thu, February 06, 2014

  • Reported By: Joe — Lakewood Colorado
Internet, Arizona USA

Vaperlite E-CIG VAPOR New Riches scam with absolutely no customer service Internet Arizona & Utah

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Received an e-mail on 12/31/13 offering Free starter kit "you just pay $4.95 shipping & handling". Within a few days my card was debitted for the $4.95, within 10 days my card was debitted $99.95. I immediately contacted my bank to register a dispute. I also contacted the company at 1-888-618-7963 to try to get an explanation and/or to cancel. 4 calls later I gave up...could not get anyone to give me information or an RMA # to return any merchandise I might receive. I finally received a package from Orem, UT on the 17th of January. I called the phone number again and was told via a recording that there were no customer service agents to assist me, if I needed assistance I should send an e-mail to help@vaperlite.com. I did so with out response, I waited a week and sent another e-mail and still no response. I have closed my credit card so no further charge attempts could go through. Not sure what to do next...

This report was posted on Ripoff Report on 02/06/2014 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vaperlite/internet-arizona/vaperlite-e-cig-vapor-new-riches-scam-with-absolutely-no-customer-service-internet-arizon-1121614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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