Report: #1007772

Complaint Review: Vapor Corp

  • Submitted: Sat, February 02, 2013
  • Updated: Mon, February 04, 2013
  • Reported By: Another one ripped off — Knox Tennessee United States of America
  • Vapor Corp
    3001 Griffin Rd.
    Fort Lauderdale, Florida
    United States of America

Vapor Corp The Trio Fifty-one E Cigs "FREE Flameless" ECigs, Only paying $4.95 for shipping Fort Lauderdale, Florida

*UPDATE Employee: Customer Service Manager

Show customers why they should trust your business over your competitors...

I saw an ad on Facebook for a FREE starter kit of "Flameless" E cigs. It said the normal price was over $100.00 regularly but the kit would be free and all I would have to pay was the $4.95 shipping charge. Before I ordered them, I read the page, the terms, etc... and it didn't say ANYTHING about a TRIAL or returns, or further charges.

Now they've charged my card an additional $99.57. As if it weren't bad enough that they ripped me off, I found out the starter kits can be bought at ANY gas station for $39.99... Talk about adding insult to injury... My card is a federal SSI card but Social Security can't do anything until 5 days AFTER they took the money off. I'm going to call AND email this company. But I'm ALSO cancelling my card to make sure they don"t charge me more. 

STAY AWAY from this company!!! If you want to try their brand of ECigs, buy the kit at a gas station for $39.95...
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This report was posted on Ripoff Report on 02/02/2013 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vapor-corp/fort-lauderdale-florida-33312/vapor-corp-the-trio-fifty-one-e-cigs-free-flameless-ecigs-only-paying-495-for-shippi-1007772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Service Manager

AUTHOR: Ms Mia - (United States of America)

Dear anonymous 

You placed your order with Lux E-cig.  Lux is a distributor of ours and they have their own customer base.  Unfortunately, we can not access their accounts here at Vapor Corp. 

I have included their address as well as their customer service phone number below.  If you contact them with your billing information, they will be able to help you with the matter.   Sorry for any inconvenience you may have been caused.
 
Lux E-cig
1602 Alton Road #565
Miami Beach, FL  333139
Tele#:  877-766-5306

Sincerely,
Mia C. McCleod
Customer Relations Manager
Vapor Corporation
3001 Griffin Road
Fort Lauderdale, FL  33312
888-766-5351
Ext 217
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