Report: #883079

Complaint Review:

  • Submitted: Tue, May 15, 2012
  • Updated: Wed, May 16, 2012
  • Reported By: ken — phoenix Arizona United States of America

    United States of America E-Cig Fifty-One, overcharge, advertised $4.95, charged bank account $109.67. Complete rip-off Internet

*Consumer Comment: Terms and conditions

*UPDATE Employee: Vapor Corp

Show customers why they should trust your business over your competitors...

As advertised, product cost was $4.95. After receiving product that does not function correctly, I find my bank account was charged $109.67. After waiting on hold for 30 minutes, representative accused me of breech of contract. BO-Hunk!
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This report was posted on Ripoff Report on 05/15/2012 11:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Terms and conditions

AUTHOR: Ashley - (U.S.A.)

" Offer Terms: By clicking confirm my order, you agree to be enrolled in the 14 day trial offer for $4.95 which is the cost of shipping, and after the trial expires, you agree that your card will be charged $114.95 for the Starter Kit. Your refill cartridges will recur at $64.95 plus $9.95 for shipping and handling every month from the time of initial purchase until you cancel. You may cancel at any time by calling (888) 412-6086. Click here for Terms Of Service. "

You agreed to pay this charge if you didnt cancel it before the trial ended. Did you cancel it in 14 days?
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#2 UPDATE Employee

Vapor Corp

AUTHOR: Mia - (United States of America)

Hello Subscriber:

My name is Mia McCleod I am the Customer Relations Manager for Vapor Corp.  If you have a charge for $109.67 on your account for a trial kit, your order was placed with Lux E-Cig......not Vapor Corp.

Unfortunately, Vapor Corp can not pull up any of Lux E-cigs customers, however I have included their customer service contact information below:

1602 Alton Road #565
Miami Bch,
FL  33139

Again we apologize for any inconvenience you may have been caused. 

Mia McCleod
Customer Service Manager
3001 Griffin Road
Fort Lauderdale, FL  33312
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