Complaint Review: Vector Security
- Vector Security
23 Casey Ave.
United States of America
- Phone: 8002226565
- Category: Home Security
Vector Security "Who are actually the thieves," Wilkes-Barre, Pennsylvania
I cancelled my computer and VOIP in May 2011 because I moved to another part of Florida because of a job. Which would make my monitoring inoperable because there was no phone service. I still own the home but am not living there. Why pay all of that money if no one is in the house - but I still kept paying via automatic draft $42.35 a month for monitoring until the alarm system was paid off as of January 2012. About two months after I cancelled phone service Vector called me and said they don't have a connection (duh) and I told them I got rid of the phone and am just using it as a local alarm. I would just keep up the payment until it was paid off Jan. 8, 2012. Then I am thinking, if someone cut the phone line and came in and murdered us, it would take a few months for somebody to figure it out because they were clueless.
Jan. 9, 2012, I call the and tell them I was cancelling the monitoring service because the alarm system is paid off and I do not want or need it. The answer: okay, someone will call you within 48 hours. They did not, claim they did, and next thing I know they do the automatic draft on 25 January 2012. I call them up, tell them I want the January draft refunded and I do not want monitoring any longer. I asked will I be charged again, and they said I would not. Just to be on the safe side, I cancelled payment with my bank for $29 - good thing too. Now these nuts are sending me monthly bills and I owe them a bunch of money for monitoring - and here is the quiz question: how is it that I was paying off the system and paying $42.35 a month - now it is paid off and I'm still paying $42.35, not just for monitoring? Here is how the bill reads - Monitoring dealer res = $26.45, Two way voice dealer (which really creeped me out) = $5.30, VIP plan dealer (I have no clue what in the world that would be) = $10.60! Ironically, when I was still a firefighter and we use the Tens Code, 10-60 meant CANCEL.
And we all know where this is going - they will send their rip-off "past due" bills to a credit bureau, who will lower your credit score - so every other corporate greedy %$$***@@ can charge you higher interest, deny you credit because they will claim you are a credit risk! And they will all keep rolling in the bucks while we are paying grocery money to thieves like Vector or - my personal favorite - GE Money. But they are another story. What a scam Vector and credit bureaus are.
When friends ask me about getting a security system, I tell them NEVER get anything with monitoring. Use a local alarm, you can install cameras, there is so much you can to do to thwart thieves without inviting them into you home and your checkbook - and for less money.
This report was posted on Ripoff Report on 05/16/2012 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vector-security/wilkes-barre-pennsylvania-/vector-security-who-are-actually-the-thieves-wilkes-barre-pennsylvania-883857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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