Complaint Review: vegassmokes.com - Internet
- vegassmokes.com Internet United States of America
- Phone: 702 940 6551
- Web: www.vegassmokes.com
- Category: Smoke Shops
vegassmokes.com how come they are still there? Internet
*Consumer Suggestion: How I Got My Stuff From VegasSmokes
I ordered a lighter and flints from VegasSmokes.com and never received anything from them. I have emailed them but have received no reply. Google them you will find a lot of similar complain about this website . Don't be fooled like me again.
This report was posted on Ripoff Report on 03/01/2012 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vegassmokescom/internet/vegassmokescom-how-come-they-are-still-there-internet-847436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
How I Got My Stuff From VegasSmokes
AUTHOR: Guyblur - (United States of America)
SUBMITTED: Tuesday, March 13, 2012
I had a similar experience with VegasSmokes.com. I placed an order, had my account charged, and despite numerous attempts to email and call, I received no response. I called my bank, and they said that VegasSmokes had moved to Ocala, FL. Worse, they said they so little information on VegasSmokes, that they strongly recommended I cancel the debit card I used for the transaction.
Here's where the news gets good.
My bank also said that in a few days, if I still got no response, I could file a claim. This is something anyone can do if you paid with a credit card or debit card (Visa/MasterCard, etc.). The bank would put the money back in my account immediately and then they would go to VegasSmokes' bank and get their money back from them.
I sent VegasSmokes an email letting them know I was planning to file a claim to get my money back. I got a response from "Frank" at VegasSmokes WITHIN AN HOUR. Frank said my order was processed and I would receive it in five business days.
Fifteen business days later...
Still no order. So I went forward with my bank and filed the claim. I sent an email to Frank letting him know my patience was at an end and that I filed the claim. The next day I got a tracking email from the US Postal Service for my package. I received the order in 3 days. It wasn't exactly what I ordered, but it was something I actually liked better so I called off the dogs with my bank.
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