Vehicle Services Department AutoAssure sells extended vehicle warranty Plano Texas

Got this letter in the mail that wanted "immediate response requested" stating that their records indicated that you have not contacted them to have your vehicle service contract updated........ it also said that your factory warranty may have expired or is about to.... When I bought my vehicle, we also purchased extended bumper-to-bumper for 100,000 miles or 10 years.......  the letter went on to say "By neglecting to obtain coverage, you will be at risk of being financially liable for any and all high cost repairs.........

I called the 800-734-7203 and asked what this letter was about, she proceeded to tell me that I need to get the extended warrenty.  I told her I already did have it and she said No, you do not.  It got ugly from there.  I don't know if services rendered are actual services or coverage.  I think this is total bunk.  I'm afraid of older people who can't "catch on" like they use to, how this type of crap would hook them in and they lose money for servcies that are bogus .....

I'm just a concerned citizen who wonders about this company.