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Report: #1156941

Complaint Review: Velocity Auto Connection - Tempe Arizona

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  • Reported By: Jill — Phoenix Arizona
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  • Velocity Auto Connection 1120 W. Alameda Dr. Tempe, Arizona USA

Velocity Auto Connection Used Car Rip off Tempe Arizona

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I bought a car at Velocity Auto Connection. The car needed a wheel bearing and some small part I was told. I had a 2 week warranty. I was told to bring the car back in 3 days to be repaired. I brought the car back and waited in their office for an hour and then was told that the wheel bearing was fixed but the car needed a catalytic converter. They said they would put a new catalytic converter on when the tags were due for free. I felt ok about the deal. Then the car blew a headgasket. I towed it to Velocity and they said they couldn't look at it for a few days. I called in a few days and they said it would cost $1,000 to fix it. Then I went down there to get it in writing and they changed the quote to $1,280. Then I called them a couple of days later and they said it could be higher after putting it in writing. A guy at my church said that if they seemed shady to take it somewhere else. I towed it to another place and had it fixed and was told it needed that same wheel bearing fixed. I called Velocity and asked why I was lied to about it being fixed and the owner Chris said I should be grateful  that I got such an inexpensive car and that he wasn't going to fix it because I didn't let them fix the headgasket! Then he just hung up. So I got ripped off by this company because I have to pay for these parts to be fixed elsewhere. If I hadn't paid cash for the car and had payments then I would stop the payments. I got taken!!! I was lied to!!! I feel so stressed and ripped off that I've lost sleep over this whole nightmare. NEVER BUY A CAR FROM THESE CROOKS. This place should be put out of business. I'm so dissappointed that people can be so greedy and dishonest. :((((

This report was posted on Ripoff Report on 06/23/2014 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/velocity-auto-connection/tempe-arizona-85022/velocity-auto-connection-used-car-rip-off-tempe-arizona-1156941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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