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Report: #1365207

Complaint Review: Verillas - FREDERICKSBURG Virginia

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  • Reported By: Nicole — Illinois USA
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  • Verillas 6308 Five Mile Centre Parkway FREDERICKSBURG, Virginia USA

Verillas, Ayyawear their liberal exchange policy means no exchange or refund FREDERICKSBURG Virginia

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I'd think thrice before ordering from this company Verillas, also known as Ayyawear. Their internal communications malfunctions from time to time. A pair of tabi footwear I ordered was too small so I had returned it for an exchange. One of their representatives informed me she put the exchange order through and to expect delivery within 6 weeks. Another representative told me to wait 9 weeks.

I waited an additional six months but never received the shoes, or a notification that the exchange order didn't reach their manufacturer, or a refund, despite their assurance they're working on it (for a month). Considering the prices of their footwear, I'd suggest looking elsewhere; yes there are others who sell tabis. Besides, their so-called custom fit doesn't work becasue they only use standard-sized outsoles. If you have a wide foot, they'll use an outsole about two sizes bigger than you need lengthwise.

This report was posted on Ripoff Report on 03/31/2017 05:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verillas/fredericksburg-virginia/verillas-ayyawear-their-liberal-exchange-policy-means-no-exchange-or-refund-fredericksbu-1365207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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