ED Magedson – Founder
Verizon CommunicationsHighway 93 North Internet United States of America
I am complaining about the wireless phone service we don't have. We live in a fairly remote area, but the surrounding areas have wireless phone service. I have complained to Verizon on the local level, and through Customer Services. To get any service, we have to get into the car and go two and a half miles away from the house, so I think one could call this a "dead" zone.
All they (Verizon) will tell me is that "they are very sorry", but I still am paying a monthly fee, and will get charged $175 if I discontinue a two year contract.
I have gone on the cheapest plan they have and don't come anywhere near the 200 minutes they GIVE me a month.
What I want done is that they would let me switch to a "pay as I go" plan. We like the fact that we have a phone with us when we travel. We live 30 miles from Doctors, and most of the stores where we shop.
This report was posted on Ripoff Report on 09/14/2009 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-communications/internet/verizon-communications-verizon-wireless-verizon-does-have-a-dead-zone-internet-494731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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