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Report: #314295

Complaint Review: Verizon Communications - New York New York

  • Submitted:
  • Updated:
  • Reported By: Whittier California
  • Author Confirmed What's this?
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  • Verizon Communications 140 West Street New York, New York U.S.A.

Verizon Communications STILL BILLING ME BUT NO SERVICE Whittier California

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I ordered a bundle service package from Verizon on 12/27/07. DirectTV came out immediately and set up my cable service. As of today, March 3, 2008 I still do not have internet service and phone service. I have called numerous times and have been put on hold for up to 48 minutes without one person picking up to ask me to hold. I have requested tech support and service calls which none have been useful. The techs say that the phone is fine but I see the phone line hanging off the outside wall and it shows that it is cut. I requested for a technician to come out and the tech called and told me he would be out on a Saturday. Now 3 Saturdays in a row he has not shown, and when I call he says that he is sorry, that he forgot.

I do not see it fit to be billed for services that as of today still do not work. I will be more than happy to pay the bill for my cable and keep that service going. As for the Verizon Internet and Verizon Phone service I am requesting immediate cancellation of service. I cannot continue to be treated so poorly and put off so many times. I have never experienced such poor service in my life. This has been a very disappointing experience with your company.

Aaron
Whittier, California
U.S.A.

This report was posted on Ripoff Report on 03/03/2008 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-communications/new-york-new-york-10007/verizon-communications-still-billing-me-but-no-service-whittier-california-314295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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