Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #85378

Complaint Review: Verizon Dsl - Silver Spring Maryland

  • Submitted:
  • Updated:
  • Reported By: silver spring Maryland
  • Author Not Confirmed What's this?
  • Why?
  • Verizon Dsl Verizon On-line Silver Spring, Maryland U.S.A.

Verizon Dsl Ripoff incompetent Silver Spring Maryland

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

in aug '03 i transfered my msn dial-up to verizon dsl since my verizon home phone service were offering a special deal for dsl w/msn.

i had the service for approx 30 days when i was deployed overseas. i notified verizon to 'hibernate' my service for (hopefully)2 weeks until my return.

upon my return i had service restored but WHERE WAS MY DSL? to make a loooong story short i have been trying to get dsl on my line since oct '03.

FINALLY i have been informed that dsl is not available in my area. ? what happened to it and why has it taken so long for them to find this out? my house hasn't moved. wasn't there some way to find this out earlier on?

why after a bazillion repair/install/trouble tickets was there absolutely no one there mining the customer service and why don't these people communicate with one another? verizon dsl stinks AND why am i waiting 2-3 billing cycles for a credit to show up on my bill AND why have i been charged for the 2 modems sent to me when i haven't even received the return labels AND why can't they have the modems picked up instead of me having to take them to the post office? wasn't my trouble worth anything to them? I GUESS NOT!

lastly, i have been without internet access for some 5 long months and when i contacted msn to restore my dial-up service... they told me that they couldn't do that until verizon disconnected from my phone line. my verizon dsl disconnection SUPPOSEDLY took place 03/09/04. i just hung up the phone with verizon tech support/retention branch/billing... they're putting in a trouble ticket and i should know something in 4-5 business days - isn't 5 days from now APRIL FOOL'S DAY? somebody please wake me from this nightmare. VERIZON DSL STINKS!

Believeit
silver spring, Maryland
U.S.A.

This report was posted on Ripoff Report on 03/25/2004 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-dsl/silver-spring-maryland-20902/verizon-dsl-ripoff-incompetent-silver-spring-maryland-85378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now