• Report: #1052349
Complaint Review:

verizon fios

  • Submitted: Mon, May 20, 2013
  • Updated: Mon, May 20, 2013

  • Reported By: susan — st petersburg Florida
verizon fios
po box 920041,Dallas, TX 75392-0041 dallas, Texas USA

verizon fios overcharged me for several months even after promising to fix bill & give refund credits dallas Texas

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I started Verizon Fios service in Jan 2013 & then I was told my bill would be around $137 a month including taxes. The promotion was for $89.99 & included 3 boxes but since I have 4 & got Showtime I expected to pay more but not $30-$40 a month of overcharges. They finally fixed my June bill but have yet to issue me a credit for credits due since February. I think I was overcharged over a $100 (or 110) but the bills are so confusing that it could be more. I see you have many complaints with this company but I still hope you are able to get me some refund credits since I'm on a fixed income and can't afford this much. Thank you.

This report was posted on Ripoff Report on 05/20/2013 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-fios/dallas-texas-75392/verizon-fios-overcharged-me-for-several-months-even-after-promising-to-fix-bill-give-r-1052349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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