• Report: #1037385
Complaint Review:

Verizon Fios

  • Submitted: Sat, March 23, 2013
  • Updated: Sat, March 23, 2013

  • Reported By: Ajr — Gladwyne Pennsylvania
Verizon Fios
Internet United States of America

Verizon Fios STAY AWAY FROM VERIZON Internet

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We have had Verizon Fios, internet and digital phone for over a year. We can honestly say that we have never experienced such terrible customer services. They find every way to squeeze a few extra shekels from us. Their tv guide and dvr access are cluttered with their ads for up sells. Their customer service times are long and reps are untrained and rude. Their website is slow, frequently down, and focuses more on upselling vs. service. They make frequent mistakes, and it is always us who pays the price. All in all, I think some of what they are doing is plain illegal. But who is to fight a goliath like Verizon. STAY AWAY.

This report was posted on Ripoff Report on 03/23/2013 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-fios/internet/verizon-fios-stay-away-from-verizon-internet-1037385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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