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Report: #88879

Complaint Review: Verizon Wireless Miami - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Okeechobee Florida
  • Author Not Confirmed What's this?
  • Why?
  • Verizon Wireless Miami 1095 Avenue Of The Americas NY,NY 10036 Nationwide U.S.A.

Verizon Wireless Miami ad says customer service is always there WRONG Miami Florida, nationwide

Show customers why they should trust your business over your competitors...

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The ad says customer serive is always there.. wrong. They will not answer emails re: billing.. phone calls to customer service have hold time of minimum of 23minutes.not good when you only have a half hour for lunch, and work 2 jobs. Not just once but many, many times over 3 month period.

I made Several requests by email for a hard copy of the paper bill because their website for bill pay was down soooooo often. NO response from them AT ALL, until I get a notice from a collection agency. They had not sent me a hard copy of my billing in 10 months, and unable to get on their website for 3 months to make payments. Intend to report them to BBB, SAG,credit reporting agencies and to ER Solutions, their collection agency.

Mary
Okeechobee, Florida
U.S.A.

This report was posted on Ripoff Report on 04/25/2004 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless-miami/nationwide/verizon-wireless-miami-ad-says-customer-service-is-always-there-wrong-miami-florida-natio-88879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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