Complaint Review: Verizon Wireless - Ardmore Pennsylvania
- Verizon Wireless 195 W. Lancaster Ave. Ardmore, Pennsylvania United States of America
- Phone: 610-645-4175
- Web: http://verizonwireless.com
- Category: Telephones
Verizon Wireless, Charged me after cancelling then jerked me around about refund Ardmore, Pennsylvania
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Do NOT do business with this store or this company. (Al and Elaine: you suck.) Switched to a pre-paid phone two months ago to save money and raised hell twice at this store, where I tried to make the switch, after the company charged me again this month. This store tried TWICE to sucker me with Verizon credit instead of giving me my money back. Everything they do is designed to wear you down (so of course they hand out fewer refunds): the foot-dragging, like making you repeat your story to more than one person for no reason. The second time, after about two hours of their games and my yelling in a couple of faces (one belonging to the a-hole manager), I got a call-center person to cough up the promise of a refund with a delivery date and tracking number. Now if the fake-nice staff really wanted to help, they would have placed the call immediately, the first time. I'm switching to T-Mobile. Good riddance.
This report was posted on Ripoff Report on 02/21/2011 07:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/ardmore-pennsylvania-19003/verizon-wireless-charged-me-after-cancelling-then-jerked-me-around-about-refund-ardmore-698259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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